Grievance Officer
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address user concerns about content, account actions, or platform use.
Grievance Officer
- Name
- Recep Karaca
- grievance@askadvocates.in
- Address
- To be published before public launch.
- Hours
- Monday–Friday, 10:00–18:00 IST
Acknowledgement and resolution timelines
- Acknowledgement within 24 hours of receipt.
- Resolution within 15 days of acknowledgement (statutory limit under IT Rules 2021).
What to include in your grievance
- Your name and contact email.
- Your Askadvocates account (if applicable).
- URL of the content / page in question.
- Description of the issue.
- What outcome you seek.
For DPDPA data-protection concerns
Data-protection rights (access, correction, erasure, nominee) are handled by our Data Protection contact: privacy@askadvocates.in. See the Privacy Notice.